returns & cancellations

Do you accept returns & exchanges?

Sorry, we do not accept returns & exchanges.  

What is your cancellation policy?

 

To Cancel Deposit (Payment #1):

There is NO REFUND ON DEPOSITS.

 

 To Cancel Remaining Balance (Payment #2):

The remaining balance is due when: the Pre-owned game is preparing for its refurbishing process or the New game is preparing to ship. An emailed invoice will be sent giving Purchaser 24 hours to pay the remaining balance.

Failure to pay the remaining balance within the 24 hour time frame of the emailed invoice will result in cancellation of the purchase and no refund of the deposit.

Cancellations after Full Payment has been made prior to shipment of item(s) will be subject to restocking fees of up to 25% of the purchase price in addition to the cost of shipping.

Refusal to take delivery of products will result in a refund of 50% of the purchase price, minus applicable shipping and storage costs.

If you have a question that we have not addressed, please contact us. We will be happy to help you.